Amazon Germany blocked your listing? Diagnose which compliance issue it is, in 5 minutes
Start here: what does the notice actually say?
| Amazon mentions... | Likely cause | What it means |
|---|---|---|
| "Responsible Person", "GPSR", "product safety" | Missing or invalid EU Responsible Person under the General Product Safety Regulation | You need an EU-established Responsible Person named on the product/listing |
| "LUCID", "packaging", "VerpackG" | Missing, mismatched or inactive packaging registration | You need a valid LUCID registration with active dual-system participation, via a German representative if you're non-EU |
| "Battery", "BattG", "BattDG", "stiftung ear" | Missing or cancelled battery registration | You need a stiftung ear registration for every relevant battery category, via a German representative |
If the notice doesn't say which one
Some suspension notices are generic. In that case, check in this order — it reflects how often each cause shows up in practice:
- Does your product contain a battery, or is it packaged for shipping? If yes to either, both packaging and battery law apply to you, separately.
- Do you have an EU-established Responsible Person on record? If not, GPSR is almost certainly part of the issue — it applies to every consumer product, not just certain categories.
- When did you last update your compliance information in Seller Central? If it's been over a year, a routine data mismatch is a common trigger even without any change on your side.
Why sellers often have more than one issue at once
These three laws are independent — appointing a GPSR Responsible Person does nothing for your packaging obligation, and a valid LUCID registration does nothing for batteries. Sellers who fix one and assume they are "compliant" frequently get blocked again weeks later for a different reason. This is precisely why bundling all three under one representative, instead of juggling three separate providers, avoids the second surprise.
What to send us if you want a fast diagnosis
Send your Amazon store link, the exact wording of the suspension notice, and whether your products are packaged and/or contain batteries. We reply within one business day with exactly which obligation is missing and what it costs to fix.
Get a same-day diagnosis
Our COMPLETE bundle (€1,490/year) covers GPSR, packaging and batteries under one contract — so a block on any of the three doesn't catch you by surprise.
Get a free diagnosisThis guide is general information, not legal advice. Regulatory details can change; obligations depend on your specific setup. MainCompliance UG (haftungsbeschränkt) i.G., Bad Kreuznach, Germany.